the b hakata

what i liked best are the extremely helpful staff. They really went all out to help me when i needed their help to contact my car rental company. Also gave me very good advice not to spend unnecessary expenses on taxi- they advised me to hail a cab instead of booking as the latter would cost another 300 Yen. Also when my wife expressed that the room was too cold, they immediately asked room service to fix a portable heater plus extra blankets. We were deeply impressed by their level of service. Also free nice coffee n very fresh mochi at lobby. Wonderful stay i would definitely recommend the hotel to my friends. Beds are firm n comfortable.

People: The staff is friendly, helpful and speak english pretty well. The facilities: The room and facilities are good and clean. Able to leave the luggage in case you arrive early. Love the complimentary - icecream in the afternoon every day. The location: The hotel is pretty close to Hakata station with 5-7 minutes walk. Has the convenient stores and mall (Yodobashi) nearby. Food: The breakfast is nice; have varieties of dishes and restuarant open very early (6.30 am) which is very convenient.

1. The location is convenient. You only need to walk around 6-8 minutes after you leave the JR / Shinkansen / Subway Hakata Station. 2. At the reception, there are coffee and some donuts provided and they are free! 3. The room is clean (though it is not very new). 4. The staff are polite and they can communicate in English.

My flight arrived fukuoka early in the morning from Sydney, so I arrived the hotel around 11am and have been told that the checked in time would be at 3pm. I have left my luggage stored by the reception and went for a quick walk and lunch. It was around 130pm when I headed back to the hotel as I was exhausted and sleepy after the long flight trip and overnight flight. I have told the reception that I would sit at the reception and asked them to let me know when they could allow checking in. I have told them that I didn't want to go anywhere as I was tired and needed to sit down and take rest. Around 2pm, the front desk staff let me know that they could let me to check in a bit earlier. I was touched and really appreciated their understanding and care.. I could understand that 3pm is the check in time and it was a rule. But I really appreciate their understanding and care of a solo traveller taking a long overnight flight and the only thing I wanted was a good shower, taking a quick nap before my trip in Japan. This warm gesture made my day and I really appreciate it. Sam Solo traveller from Sydney.

Location was perfect, near Hakata station, lots of good dining options and famous restaurants close by. Room was kept clean, maid staff was very nice and considerate. Air conditioning in the lobby and hallways was amazing I’ve never experienced that at a hotel, it was really nice coming in after a hot day walking around.